Play Smart & Safe

Responsible Gaming
dy01 — Entertainment that is
Healthy, Not a Burden

Online gaming should be a source of entertainment, not stress. dy01 provides a range of features and resources to help you stay in control and enjoy a healthy, responsible gaming experience.

If you or someone you know needs immediate help with a gambling problem, contact Talian Kasih 15999 — Malaysia government counselling service, available 24 hours, free and confidential.


Why Gaming
Responsible Important to dy01?

At dy01, we believe that online gaming is a form of entertainment — just like going to the movies or playing video games. It should be enjoyable, not burdensome. That is why we invest significant time and resources to ensure every feature of our platform supports a healthy gaming culture.

The undeniable reality is that a small number of players can experience gambling-related problems. This is not a personal weakness — it is a genuine health issue, just like any other addiction. dy01 takes our role in helping address this issue very seriously.

That is why we do not just provide deposit limit and self-exclusion features — we also train our customer support team to identify signs that a player may need help, and we make it easy to access professional support resources directly within our platform.

If you play at dy01, one thing we ask you to remember: never gamble with money you cannot afford to lose. Set your limits before you play, stick to them, and treat any wins as a pleasant bonus — not the primary goal.

Healthy Spending Limit Guide

Weekly Limit (% of Income)Safe: < 1%
Gaming FrequencySometimes
Problem Risk (No Limits Set)Sometimes
At Risk (Chasing Losses)High

This general guide is for awareness purposes. Every individual is different. Use dy01's deposit limit feature for more personalised control.

Tools We Provide
for Protecting You

All these features are available free of charge to every dy01 player — accessible directly from your account settings at any time.

💰

Personal Deposit Limit

Set a daily, weekly, or monthly deposit limit based on your own budget. Once the limit is reached, the platform automatically prevents additional deposits until the limit period resets.

⏸️

Self-Exclusion

Choose to suspend access to your account for 24 hours, 7 days, 30 days, 90 days, or permanently. During the suspension period, the account cannot be accessed even if you change your mind.

⏱️

Play Time Reminder

Receive a notification when you have played beyond the duration you set yourself — 30 minutes, 1 hour, or any timeframe of your choice. This feature helps you stay aware of how long you have been playing.

📊

Detailed Activity History

Review your full history of deposits, withdrawals, and gaming activity in one clear dashboard. This transparency helps you better understand your playing habits.

🎯

Per-Session Wagering Limit

In addition to deposit limits, you can set a maximum wagering limit per gaming session. Once the limit is reached, the system will prompt you to take a break before continuing.

🧠

Self-Assessment Test

Take a quick self-assessment to help you evaluate whether your gaming habits are at a healthy level. Your results are private and are not stored by dy01.

Simple Steps to Set Your Limits

Deposit Limit

Control how much money you can deposit into your account within a set period.

  • Log in to your dy01 account
  • Go to Settings → Responsible Gaming
  • Choose a Daily / Weekly / Monthly Deposit Limit
  • Enter the limit amount and confirm
  • Limit takes effect immediately
Self-Exclusion

Temporarily suspend access to your account for a period of your choosing.

  • Log in to your dy01 account
  • Go to Settings → Self-Exclusion
  • Choose a duration: 24 hours to permanent
  • Confirm your decision
  • Account suspended immediately
Time Limit

Set a maximum play time per session to avoid playing for too long.

  • Log in to your dy01 account
  • Go to Settings → Time Limits
  • Choose your session time limit
  • Enable pop-up reminders
  • System sends alerts when you are approaching your limit
Permanent Closure

Permanently close your account if you decide to stop playing entirely.

  • Contact dy01 customer support
  • State your permanent closure request
  • Identity verification will be required
  • Balance claimed before closure
  • Account closure is permanent and cannot be reopened

Are Your Gaming Habits
You Still Healthy?

The following questions can help you honestly assess your gaming habits. This is not a professional diagnosis — it is simply an initial guide to raise self-awareness.

If you answered "Yes" to three or more questions, this is a sign that you may benefit from speaking with a professional. Remember, seeking help is a sign of strength, not weakness.

This test is for personal guidance only. Your answers are not submitted to or stored by dy01 in any way.

1. Have you ever gambled with money meant for basic necessities (rent, food, bills)?
Never Rarely Sometimes Often
2. Do you play to "chase" losses you have already incurred?
Never Rarely Sometimes Often
3. Have family members or friends ever expressed concern about your gambling habits?
Never Once or twice A few times Always
4. Do you feel uncomfortable or anxious when you are unable to play?
No Rarely Fairly often Very often
5. Have you ever lied about your gambling activities to someone close to you?
Never Once or twice Sometimes Often

These are personal reflection questions only. For a more in-depth assessment, speak with a counselling professional or contact Talian Kasih 15999.

Recognise the Signs Problem Gambling

Problem gambling rarely happens overnight. It typically develops gradually, with small signs that are easy to overlook. Recognising these signs early is key to getting help before things escalate.

These signs do not necessarily mean a person has a gambling addiction. However, if several of them apply to you, it is a good time to pause and reassess your habits.

If you recognise three or more of these signs in yourself or someone you care about, please seek professional support. The sooner you act, the easier recovery becomes.

Borrowing money to gamble or pay debts from gambling; being unable to account for where money goes; selling possessions to fund gambling; neglecting bills and other debts; constantly running short of money despite having sufficient income.

Playing longer than planned; unable to stop even after winning; lying to family and friends about gambling activities; neglecting work, family, or social responsibilities due to gambling; stealing or committing fraud to fund gambling.

Feeling anxious, restless, or irritable when not gambling; gambling as a way to escape problems, stress, or negative emotions; mood being heavily dependent on whether you win or lose; difficulty focusing on other things; feeling guilty after gambling but continuing anyway.

Withdrawing from family and friends; prioritising gambling time over time with loved ones; personal relationships becoming strained due to financial or time issues; isolating yourself out of shame over your financial situation; losing interest in hobbies or activities you once enjoyed.

This is one of the most dangerous signs — the belief that you can "win back" money you have already lost by continuing to play. This thinking leads to a cycle of escalating losses. Remember: every game is an independent event that is not influenced by previous outcomes.

10 Principles Responsible Player

01

Set limits before playing

Decide how much you are willing to spend before opening a game.

02

Never gamble with borrowed money

Only use disposable funds that are not needed for daily necessities.

03

Treat gaming as entertainment

Wins are a bonus, not a reliable source of income.

04

Never chase losses

If your limit is reached, stop. Trying to recover losses rarely works.

05

Take regular breaks

Step away from the screen every hour. A short walk helps you make clearer decisions.

06

Do not play when you are emotionally unstable

Stress, anger, or sadness can impair your judgement and lead to poor decisions.

07

Understand how the games work

All games have a house edge. Understand this and keep your expectations realistic.

08

Balance with other activities

Make sure gambling is just one of many leisure activities you enjoy, not the only one.

09

Protect children and teenagers

Ensure your account and devices cannot be accessed by anyone under 18 years of age.

10

Ask for help without shame

If you feel there is a problem, talk to someone you trust or a professional. This is a commendable step.

Play Smart at dy01

Join over 500,000 Malaysia players gaming responsibly at dy01. Set your limits from day one and enjoy a fun, stress-free gaming experience.

Need help now? Contact Talian Kasih 15999 — free, 24 hours, confidential.

Bahasa Melayu